PRIVACY & COOKIES POLICY
At Re-Phyll, we are 100% committed to keeping your data safe and secure, will only use the data necessary to improve your experience with us, and will never send you spam and give you control over what you wish to receive from us.
Who We Are
Re-Phyll is a registered Limited company in England (registration number: 11447294) is the controller of the personal information you submit to us and is responsible for your personal data under applicable data protection law.
You may contact us via our Contact Form, or by email at: Hello@re-phyll.co.uk
What We Collect
How We Use Your Information
We may use your information in a number of different ways. What we do depends on the information, which can be fond in the list below.
- To provide you with the products or services you have purchased from us, and fulfil our contractual obligations to you.
- To manage any questions related to your purchase in the event of any after-sale queries.
- To contact you regarding any products or contracted services when necessary or reasonable for their implementation.
- To provide you with marketing messages via email and other third-party advertising channels, for example, social media websites. All third party websites are required to use your personal information in a manner that is consistent with this policy and relevant data protection laws.
You can stop receiving marketing messages from us at any time. Our newsletter’s all contain a link to unsubscribe or change your preferences.
You have the right to be informed about how your personal information is being used and to access the personal information we hold about you. We undertake to respect the confidentiality of your data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition by contacting us via our Contact Form and indicating the reason for your request. Please include “PRIVACY” in the subject field. We are happy to help you with any concerns.
Keeping & Sharing Your Information
We will keep your information for as long as is needed to be able to provide the services you have requested to you, or for as long as is necessary to provide additional support.
If necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after it is no longer needed to provide the services to you.
We do not, and will not, sell any of your personal data to any third party. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
- Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
- Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business.
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
- Companies approved by you, such as social media sites.
What Cookies We Use
The list below shows the types cookies used by this website, together with information on their purpose, duration and management (proprietary and by third parties) of each one of them. There are four main types of cookies:
- Site functionality cookies: They allow you to navigate the site and use our features, such as “Add to Cart”.
- Site analytics cookies: They allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
- Customer preference cookies: When you are browsing or shopping on our website, these cookies will remember your details or preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
- Targeting or advertising cookies: They are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
What Cookies We Do Not Use
We do not store sensitive personal information, such as your name and address, in the cookies we use.
Who uses the information stored in Cookies?
The information stored in the Cookies from our website is used exclusively by us, except for those identified below as “third-party cookies”, which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these “third-party cookies” are used are to obtain access statistics and to guarantee the payment transactions that are carried out.
How can I avoid using Cookies on this website?
By using our website, you agree to us placing these sorts of cookies on your device and accessing them when you visit the website in the future. If you want to delete any cookies that are already on your computer, the Help section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website.
If you have any questions about our Cookies Policy, please reach out to us via our Contact Form, including “PRIVACY” in the subject field. We are happy to help you with any concerns.
Date of last update: 30th June 2018